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Autonomous Operations

Run & optimise

Close the loop between detection, decision, and safe change

We help platform and SRE teams automate toil without losing control. From GitOps promotion to alert-driven remediation, we design closed loops that reduce mean time to recover while keeping humans in the approval path where risk demands it.

Operations control room with monitoring screens for autonomous platform operations

Service overview

Autonomous Operations is for teams drowning in tickets and manual runbooks. We connect observability, policy, and promotion tooling — including Ring Promoter where ring-based releases fit — so routine actions become reliable automation. You keep authority over high-impact changes; we remove the repetitive work that burns out operators.

What we deliver

Operations maturity review

Score toil, alert noise, and change risk to prioritise automation that pays back quickly.

Closed-loop playbooks

Encode detect → decide → act → verify flows with clear rollback and audit.

GitOps and promotion automation

Safer environment promotion with policy checks and ring strategies.

Alert hygiene and SLOs

Tune signals so humans only wake for genuine customer impact.

Remediation agents

Optional agent-assisted runbooks that propose or execute approved fixes.

On-call enablement

Training, documentation, and shadowing so automation sticks with your team.

Pricing

Operations uplift packages from £5,500. Continuous improvement retainers available after the first wave.

Starting from

£5,500
  • Maturity and toil assessment
  • Priority automation backlog
  • Implementation of core closed loops
  • SLO and alert recommendations
  • Runbooks and team training

Our process

1
Observe

Instrument and review how incidents and changes actually flow today.

2
Prioritise

Pick automations with the best risk-to-effort ratio.

3
Automate

Implement closed loops with policy gates and verification steps.

4
Measure

Track MTTR, change failure rate, and toil hours reclaimed.

5
Expand

Roll patterns to further services with shared tooling.

Reduce operational toil

Describe your on-call pain points — we will propose a first wave of closed-loop automation.

Contact us